SAFELOCK CYBER SUPPORT
Unauthorised Access
Unauthorized access is when somebody accesses (hacks) one of your online accounts without your permission.
Guide: Encrypting Ransomware
Use this guide when you can use your device and see your files, but they have been encrypted and the file extensions changed.
Guide: Screen-Locking Ransomware
Use this guide when the ransom note appears as soon as you turn on your device and you can’t use the device in any other way.
Guide: Content for Ransom
Use this guide when someone has gained access to sensitive information about you and is trying to get you to pay (or do something) to stop them sharing it.
Guide: Webcam Blackmail
Use this guide when someone has recorded a sensitive video of you during a web chat and is asking for money so the video isn’t shared online.
Guide: Removing Malicious Software
Use this guide when one of your devices has been infected with malicious software.
